Shipping policy

At JNA Designs, we are committed to delivering your order safely and on time. Please review our updated shipping details below:

All orders are processed within 1–3 business days.

During peak seasons or promotions, processing may take an additional 1–2 business days.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Domestic Shipping (Within the Country)

Delivery Time: 5–10 business days

Note: Delivery delays may occur due to natural disasters or other carrier-related issues.

International Shipping

Delivery Time: 15–40 business days

Note: Delivery times may vary depending on your location, customs processing, and carrier services.

Shipping charges are calculated at checkout based on the delivery address and order weight.

Any applicable customs fees, duties, or taxes are the responsibility of the customer.

Once your order has shipped, you will receive an email with tracking details.

Tracking updates may take 24–48 hours to appear after the label is generated.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

Orders cannot be changed once shipped. If you entered an incorrect address, contact us immediately.

If your package is significantly delayed beyond the estimated delivery window, please contact us so we can assist.

JNA Designs is not responsible for delays caused by the carrier, customs, or incorrect addresses.

Packages returned due to unsuccessful delivery attempts or incorrect addresses may require additional reshipping fees.