Refund policy

At JNA Designs. Every creation is handcrafted as a one-of-a-kind (OOAK) piece. thoughtfully
designed with artistic intention and meticulous detail. Because each item is unique and made
individually, all sales are final, and we are unable to offer refunds, returns, or exchanges.
We understand that purchasing collectible art pieces online requires trust, and we want every client
to feel fully confident in their purchase. For this reason:
All product listings include detailed descriptions and multiple high-quality photos to accurately
represent each piece.
If you need additional photos, measurements, or clarification before purchasing, we are always happy to provide more information.

Each item is carefully packaged to ensure it arrives safely and in the same condition as described.
If an issue arises during shipping. Please contact us immediately so we can assist you in navigating
the next steps with the carrier.
Your trust and satisfaction mean everything to us. Thank you for supporting handcrafted artwork and
for valuing the uniqueness of each OOAK creation.